Terms of service

Who provides the service

Trade Reply Assistant is the proposed trading brand of [INDIVIDUAL LEGAL NAME / TRADING NAME], located at [BUSINESS CONTACT ADDRESS AND JURISDICTION]. Contact: [SUPPORT EMAIL].

What the service does

The service prepares reply drafts from conversations you choose to analyze, using relevant product and knowledge references. The first release targets desktop Chrome on Windows and macOS. You review all output, confirm facts and send messages yourself. AI output may be inaccurate; it is not a verified quotation or a commitment on your behalf.

Your account and acceptable use

You are responsible for securing your account and for having permission to process the content you submit. Do not use the service for unlawful activity, spam, deceptive claims or unauthorized access. Follow the rules of each messaging platform and model provider. Account-based access does not require a device activation code.

Subscriptions and AI use

BYOK and managed DeepSeek are planned for the first subscription release. BYOK provider charges are separate. The planned account trial is limited to 15 successful workflows. Managed subscription points are issued weekly for both monthly and annual billing, with the next week resetting the weekly allowance. Final quotas, add-on conditions, prices, renewal, cancellation and expiry rules must be disclosed before purchase.

Payments and Merchant of Record

[MoR wording placeholder — confirm with Paddle after account approval]

Paddle is the planned online reseller and Merchant of Record for international purchases. Once approved and enabled, it will process payments and handle applicable buyer transaction taxes under its buyer terms. The exact Paddle contracting entity, links to buyer terms and billing support must be inserted here. No Paddle account approval or live integration is represented by this draft.

Data and local libraries

Product and knowledge libraries remain on your device. Back up important libraries using export. Changing your Chrome profile or extension ID may require export and import. Relevant content is transmitted to the model for a requested generation; see the privacy policy draft. Signing out does not delete local libraries on a shared computer.

Cancellation, refunds and service changes

See the refund policy draft. The final refund window and treatment of used points are pending. We will disclose renewal and cancellation conditions before enabling purchases. Mandatory consumer rights are not restricted by a commercial refund policy.

Legal terms requiring completion

[Applicable law, dispute process, liability terms, service suspension, notice of changes and statutory consumer provisions — review for the final seller and markets before publication.]